Shipping policy

Shipping Policy

Thank you for shopping with Owala Pure.

Orders are typically processed within 1–3 business days after payment confirmation.

During holidays or periods of high demand, processing times may be slightly extended.

Estimated delivery times:

Shipping times are estimates and may vary depending on carrier delays, customs clearance, weather conditions, or peak seasons.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow 2–5 business days for tracking updates to appear.

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to assist you.

Address:
15300 VENTURA BLVD STE 226
SHERMAN OAKS, CA 91403
United States